FAQ Watches Frequently Asked Questions Answered | Back to the watches page
Delivery: What do you offer? What is the available imprint area?
What is the minimum order run? Can you supply a counter clockwise movement with reverse numerals?
If we order 50 gents and 50 ladies of the same model do we quote the 100 price break? What movements are supplied?
How long do batteries last? If I want a watch design not featured in the brochure, can you supply it?
What packaging is included in the watch price? For repeat jobs do we get charged set-ups
What grade of gold plating is supplied? What is RoHS?
Q:  Delivery: What do you offer?
A:  Delivery is by Fedex to ensure orders are supplied quickly and efficiently to you. We guarantee a 4 week delivery from final approval often it is less. If you have a tight deadline please advise at the time of enquiry prior to placing your order, we have been able to meet deadlines of two weeks.
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Q:  What is your minimum run?
A:  We can supply a minimum of 12 pcs on most models featured in our brochure. Should you have an enquiry, please request a quotation.
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Q:  If we order 50 gents and 50 ladies of the same model do we quote the 100 price break?
A:  No, the quantity price break applies to the number ordered per model number. Gents and ladies are separate model numbers, also set up charges apply to each model number.
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Q:  How long do batteries last?
A:  All batteries supplied are silver oxide and last for 18 - 36 months.
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Q:  What packaging is included in the watch price?
A:  Individual bubble wrap is included, available packaging options are in the brochure and price list.
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Q:  What grade of gold plating is supplied?
A:  Our standard gold plating is 23/16 karat which complies with Swiss standards, however higher standards can be supplied if requested at an additional charge. Please request a quotation.
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Q:  What is the available imprint area?
A:  The entire visible dial is the maximum imprint area on all watch models.
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Q:  Can you supply a counter clockwise movement with reverse numerals?
A:  Yes.
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Q:  What movements are supplied?
A:  All movements are Japanese made, either Citizen or Seiko.
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Q:  If I want a watch design not featured in the brochure, can you supply it?
A:  Very often yes. Whilst there are over 300 different models in our brochure, many others that are available are not. Please forward a picture and we will advise if we can supply it together with a quotation.
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Q:  For repeat jobs do we get charged set-ups
A:  Yes, all orders incur set-up charges unless they are 200pcs+ per style/model.
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Q:  What is RoHS?
A: RoHS Compliance Definition

The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2008 (the “RoHS Regulations”). Manufacturers need to understand the requirements of the RoHS Directive to ensure that their products, and their components, comply. RoHS Compliancy is compulsory throughout Europe and is mandated by the European Union on all importers and manufacturers to protect its people and the environment.

The definition and aim of the RoHS directive is quite simple. The RoHS directive aims to restrict certain dangerous substances commonly used in electronic and electronic equipment. Any RoHS compliant component is tested for the presence of Lead (Pb), Cadmium (Cd), Mercury (Hg), Hexavalent chromium (Hex-Cr), Polybrominated biphenyls (PBB), and Polybrominated diphenyl ethers (PBDE). For Cadmium and Hexavalent chromium, there must be less than 0.01% of the substance by weight at raw homogeneous materials level. For Lead, PBB, and PBDE, there must be no more than 0.1% of the material, when calculated by weight at raw homogeneous materials. Any RoHS compliant component must have 100 ppm or less of mercury and the mercury must not have been intentionally added to the component.

 
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The rates quoted in this website generally include freight for orders over $300 (plus GST) to main centres and towns excl Rural Delivery.

Copyright Passion Plastics EPI Limited. Managing Director: Norman Wood Street Address: 22 Hope Street, Dunedin. Postal Address: PO Box 310, Dunedin, New Zealand

Freephone 0800 448 548 (New Zealand only) Phoning from overseas : 64 3 477 6258 • Fax 64 3 477 4898 • Mobile (027) 4351 075 email us at office@epiplastics.co.nz

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